Privacy Policy

When you create an account, you provide your name and email address. You may also add food preferences and goals, such as lowering sugar or eating more whole foods.

We store the email and name you use to sign up, along with the details needed to sign you in and keep your account secure. If you sign in with a third-party provider such as Google, we receive the basic profile information that provider shares with us.

When you scan a product barcode or search for a product, we record the barcode, the product name, your personalized score, and a history of your scans so you can revisit them later. This scan history is tied to your account.

To show you product details, NutriScan looks up products using public product databases such as Open Food Facts. The product names, ingredients, and nutrition information we display come from those external sources, and we may store what we retrieve so we can show it to you faster.

The goals and preferences you set are stored with your account and used to personalize scores and suggestions.

Your scan history and the shopping lists you create are stored with your account so they are available when you return.

If you use the Ask AI feature, the product context and the questions you ask are sent to an AI service to generate a response. We store what is needed to show you the answer and to keep a record of the interaction.

If you submit feedback through the app, we store your rating, comments, and the feature it relates to, along with your account email so we can follow up.

If you contact us through our contact page, we store your name, email, the reason for contacting us, and your message. If you are signed in, we also associate the message with your account.

If you subscribe to a paid plan, we keep a record of your plan and its status. Payment card information is handled by our payment processor (such as Stripe or PayPal) and is not stored directly by NutriScan.

We use essential storage and similar technologies to keep you signed in, remember your preferences, and make the app work. We may use analytics to understand how the app is used. We do not use these technologies to sell your information.

We use your information to provide the app, personalize scores and suggestions, keep your history and lists, process subscriptions, respond to feedback and contact requests, and improve NutriScan.

Your information is stored with the service providers we rely on to run NutriScan. We take reasonable steps to protect it, but no system can be guaranteed perfectly secure, and we do not make any specific security certification or guarantee.

We share information with the service providers that help us operate NutriScan, such as hosting, databases, AI, email, and payment processing. These providers process information only to provide services for us, under their own terms.

NutriScan uses external services including public product databases (such as Open Food Facts), AI providers, and payment processors (such as Stripe and PayPal). These services have their own policies, and information you send through them is also subject to those policies.

You can edit your goals and preferences in the app, and you can stop using NutriScan at any time. You may request access to, correction of, or deletion of your information by contacting us.

NutriScan is not directed at children, and we do not knowingly collect information from children. If you believe a child has provided us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above.

If you have questions about this Privacy Policy, you can reach us through our contact page or at nutriscanaifeedback@gmail.com.